Payment Policy
At Elarose USA, we want your shopping experience to be as smooth and secure as possible. This policy outlines the payment methods we accept, how your transactions are processed, and our billing terms. Elarose USA is owned and operated by Vereno Holdings LLC.
1. Accepted Payment Methods
We offer a range of secure payment options to give you maximum flexibility at checkout.
- Credit and Debit Cards: Visa, Mastercard, Discover, and Diners Club.
- Digital Wallets: Shop Pay, Google Pay, and Apple Pay.
2. Secure Payment Processing
Elarose USA does not store your credit card information on our servers. All transactions are processed using industry-standard encryption and are fully compliant with PCI-DSS requirements. Your financial data is encrypted and handled directly by our payment processor, ensuring your information stays protected at every step.
3. Payment Terms and Billing
- Immediate Billing: Your payment method will be charged at the moment you confirm your order at checkout.
- Currency: All transactions are processed in USD. If you are paying with an international card, your bank may apply its own currency conversion fee.
- Order Confirmation: Once your payment is successfully processed, you will receive an automated confirmation email. If you do not receive this, please check your spam folder or contact us at info@elarose.usa.
4. Sales Tax
Where applicable, sales tax will be calculated based on your shipping destination within the United States and added to your order total. The final tax amount will be clearly displayed at checkout before you complete your purchase.
5. Security and Fraud Prevention
To protect both our customers and our business, all orders are subject to standard fraud verification. If a payment is flagged as high-risk, we may reach out for additional verification or cancel the order as a precaution. Our website elaroseusa.com is secured with SSL encryption to ensure that all data transmitted between your browser and our store remains private.
6. Payment Issues and Declines
If your payment is declined, we recommend checking the following before contacting us:
- That your billing address matches the address on file with your bank.
- That your card has not expired.
- That sufficient funds are available.
If the issue persists after checking these points, please contact your bank or reach out to our support team directly.
Business Contact Information
For any questions regarding a transaction or our billing terms, please contact us using the details below.
- Brand name: Elarose USA
- Entity name: Vereno Holdings LLC
- Email: info@elarose.usa
- Phone: (917) 512-4992
- Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
- Business Hours: Monday to Saturday, 9:00 AM to 6:00 PM (EST)