Contact Us
At Clarante, your experience matters to us. Whether you have a question about our collections, need help with an existing order, or want to share feedback, our team is here to provide clear and honest support.
We are a transparent, US-based business and make it a point to be reachable through multiple channels. You will find all of our official contact and business information below.
Customer Support
For assistance during business hours, please reach out to our team through any of the following:
- Phone: (917) 735-3216
- Email: support@clarante.com
- Response Time: We aim to respond to all email inquiries within 24 hours on business days.
Business Hours
- Monday to Saturday: 9:00 AM to 6:00 PM
- Sunday: Closed
- Time zone: (GMT-05:00) Eastern Standard Time
Registered Business Office
Clarante is a brand committed to quality and professional service. Our registered address for all formal correspondence is:
Vereno Holdings LLC, 30 N Gould St #60660
Sheridan, WY 82801
United States
Note on Returns: Before sending any items back, please contact our support team first to receive a Return Authorization (RA) number and the correct return address. This ensures your return is processed without delay.
Transparency and Legal Information
Clarante is a legally registered business in the United States. We believe in full transparency so you can shop with complete peace of mind.
- Ownership and Operation: Clarante is owned and operated by Vereno Holdings LLC.
- Employer Identification Number (EIN): 98-1912220
- Company Registration Number: 2026-001877124
- Secure Shopping: Our website uses 256-bit SSL encryption to protect your personal and payment information at all times.
Need Help With an Order?
To help us assist you as quickly as possible, please include the following in your message:
- Your full name
- Your order number (e.g., #CL1234)
- A description of your request, for example a size exchange, tracking inquiry, or return
We look forward to hearing from you!